Every stay. Every team. One clear operation.
Run reservations, front desk, guests, housekeeping, room status, payments and reporting from one hotel operations platform—built for hospitality businesses in Cambodia and Southeast Asia.
From USD 90/month
English · 中文 · ភាសាខ្មែរ
Multi-property ready
Hotel overview
Today · 17 July
Occupancy
78%
42 of 54 rooms
Arrivals
12
4 checked in
Due out
9
6 ready to close
Front desk activity
Sokha Lim
2 nights
In house
Mei Chen
Arriving today
Ready
David Martin
Due out today
Review
Readiness
Clean & ready
72%
In service
18%
Needs attention
10%
Built around the hotel day—not a generic booking calendar.
Joony Hotels connects the work that happens before arrival, at the front desk, in every room and after the business day closes.
Reservations & front desk
Keep arrivals, stays, departures and room availability in one operational view.
Reservation timeline and operations lists
Check-in, checkout and early checkout
Room changes, stay extensions and no-shows
Bulk reservations and room-conflict protection
Housekeeping & room readiness
Coordinate room turnover and service issues without disconnected messages.
Clean, dirty, touch-up and repair statuses
Out-of-order room controls
Repair and checklist workflows
Room-level housekeeping activity reports
Guests & documents
Give staff a reliable guest record from booking through departure.
Guest history and additional guests
Passport and ID document capture
Mobile QR upload workflow
Secure document preview and guest linking
Folio, payments & accounts
See what was charged, collected, refunded and still outstanding.
Room charges, extras, deposits and refunds
Receipts, invoices and registration forms
City ledger and account collections
Finance controls and payment-method reporting
Reports & night audit
Turn daily hotel activity into clear operational and management reporting.
Arrivals, in-house and due-out reports
Occupancy, revenue and collection reporting
Housekeeping, finance and account reports
Night audit and business-day close
Control, audit & alerts
Give every team the right access while management keeps full visibility.
Staff roles and granular permissions
Operational audit trail
Audit issues and cash variance incidents
Telegram routing and delivery history
One operating rhythm for every hotel team.
Everyone works from the same reservation, room, guest and financial truth—without rebuilding the hotel day across spreadsheets and chat threads.
01
See every arrival and room at a glance.
Create and update reservations, prepare arrivals, check guests in, move rooms, extend stays and close departures.
02
Turn occupied rooms into ready rooms.
Update room status, record repairs and give the front desk a live readiness signal before check-in.
03
Keep every charge and collection traceable.
Manage folios, deposits, payments, refunds, city-ledger accounts, receipts and detailed collection reports.
04
Close the day with confidence.
Review occupancy, revenue, audit activity and exceptions, then complete the business-day close.
Connected where operations need it.
Practical hotel workflows, not integration theatre.
Room-charge bridge
Post eligible restaurant charges to an active in-house folio through JoonyPOS server-to-server integration.
Hotel documents
Generate hotel-branded registration forms, invoices and receipts, with supported email delivery workflows.
Operational alerts
Route reservation, finance, audit and close notifications to the right Telegram destinations.
Multi-property control
Move between properties while preserving property-aware permissions, reporting and operational context.
Professional hotel operations at every stage.
Start with one property and a focused team. Add operational depth, reporting and central control as the hotel grows.
Boutique hotels
Replace manual calendars and fragmented handovers with a professional front-desk and housekeeping system.
Independent hotels
Give multiple departments a shared daily workspace with clearer permissions, reporting and management visibility.
Serviced apartments
Coordinate room readiness, guest records, folios and operational reporting across hospitality-style stays.
Hotel groups
Standardise operations across properties with central oversight, property-aware access and group-level reporting.
Designed for Southeast Asia
USD-first operations and workflows shaped around independent hotels in the region.
Cloud SaaS delivery
Hosting, product updates and ongoing platform improvements are included in the subscription.
Guided implementation
Property setup, data migration, training and custom workflows can be delivered as an assisted service.
Professional hotel software without the enterprise mystery.
Every subscription includes the Joony Hotels cloud platform, secure hosting, product updates and standard onboarding. Choose the plan that fits your operational scale.
Boutique
USD
90
/month
For independent hotels and guesthouses with up to 30 rooms.
1 property · up to 30 rooms
Reservations, front desk and guest records
Room types, staff accounts and permissions
Housekeeping and room status
Folios, payment recording and standard reports
Email support
Business
USD
180
/month
For growing hotels with up to 60 rooms and more operational depth.
1 property · up to 60 rooms
Everything in Boutique
Advanced occupancy, revenue and finance reports
Operational and management dashboards
Detailed audit trail and advanced permissions
Guided rollout and priority support
Professional
USD
350
/month
For larger operations and hotel groups with up to 120 rooms total.
Multi-property deployment · up to 120 rooms total
Everything in Business
Central operational visibility
Advanced report pack, accounts and night audit
Custom integration support
Priority onboarding and premium support
Enterprise
Custom
For resorts, larger hotel groups and operational requirements beyond standard plans.
More than 120 rooms
Complex multi-property deployment
Custom integrations and data migration
Dedicated onboarding
Service-level agreements
Custom development
Save 15% annually
One invoice · billed annually
Boutique
USD 918/year
USD 76.50/month equivalent
Business
USD 1,836/year
USD 153/month equivalent
Professional
USD 3,570/year
USD 297.50/month equivalent
Assisted implementation
From USD 1,000
Available for property configuration, room setup, data migration, staff training and custom operational workflows.
Fair room-band transitions
Need a few rooms beyond your plan limit? Add up to 10 additional active rooms at USD 3 per room/month before moving to the next plan. Room counts are based on total sellable rooms.
Custom integrations, complex migration and customer-specific development are scoped separately before work begins.
A focused roadmap beyond the core HMS.
These capabilities are planned and are not included as currently available features or committed delivery dates.
Ask us what is available today
Distribution
Bring hotel availability and direct booking workflows closer to the operating system.
Channel manager
OTA integration
Booking engine
Revenue & guest experience
Help hotels price more intelligently and serve guests through more digital touchpoints.
Revenue management
AI concierge
Mobile guest app
Smarter room operations
Connect room access and housekeeping automation to the daily hotel workflow.
Digital room key integration
Smart housekeeping automation
Clear before you commit.
Yes. Joony Hotels is cloud-based hotel management software billed monthly or annually. The subscription includes platform access, secure hosting, product updates and standard onboarding—without a large upfront software licence.
Pricing is based on total sellable rooms managed in the platform. If you are slightly above a plan limit, you can add up to 10 active rooms at USD 3 per room per month before moving to the next plan.
Standard onboarding covers the initial product introduction and guidance needed to get started. Hands-on property configuration, data migration, detailed staff training and custom workflows are available through assisted implementation from USD 1,000.
Yes. Professional and Enterprise deployments can support multi-property hotel operations with property-aware staff access, reporting and central visibility. The final scope depends on the total number of rooms, properties and workflow requirements.
The hotel staff workspace supports English, Chinese and Khmer. Standard hotel operations and reporting are USD-first.
No. The current HMS records hotel folio charges, deposits, payment methods, collections and refunds, and can produce supported receipts and invoices. Online card processing or a payment gateway should be scoped separately.
Not yet. Channel management, OTA integration and a booking engine are roadmap items and should not be treated as currently available production features. Contact us to confirm the latest implementation status.
Selected integrations can be scoped for Professional and Enterprise customers. Joony Hotels already has operational foundations for server-to-server room-charge workflows, while customer-specific integrations are reviewed and quoted separately.
Ready to run hotel operations from one system?
Tell us about your properties, rooms and current workflow. We will show your team the capabilities that matter and prepare a clear SaaS proposal.