Arrival preparation
Review upcoming arrivals, reservation details and room readiness before the guest reaches reception.
Hotel front desk software
A clearer front desk from arrival to departure.
Give reception staff one working view for reservations, room readiness, guest records, stay changes, hotel documents and departure tasks.
One operational picture
Keep the desk focused on the next guest action.
Joony Hotels connects the reservation to the room, guest and financial record so staff do not have to reconstruct the stay from separate tools.
Check-in and room assignment
Connect each stay to the right room and guest record, with room-conflict protection in the operating workflow.
Stay changes
Move rooms, extend stays and update reservation details while keeping the operational record together.
Guest records
Keep guest details and supported identity documents associated with the relevant reservation.
Folio and collections
Record supported hotel charges, deposits, payment methods, collections and refunds against the stay.
Departure close
Complete checkout, prepare supported receipts or invoices and return the room to the operating cycle.
Daily operating rhythm
Move the work forward with shared context.
Review the arrival list
See which guests are expected and whether their assigned rooms are ready.
Manage the active stay
Keep room, guest and folio information connected as the stay changes.
Close cleanly
Complete the departure and hand the room back to housekeeping and front-desk planning.
Questions
Understanding the system.
Can staff move a guest to another room?
Yes. The current workflow supports room moves and stay extensions while preserving the reservation context.
Can it generate hotel documents?
Supported workflows include hotel-branded registration forms, invoices and receipts.
Can reception see housekeeping readiness?
Yes. Front-desk and housekeeping teams work from shared room-status information.